1.    Rental conditions

The vehicle may be rented by a person over the age of 18, who has an appropriate and valid driver’s license and demonstrates the ability to safely operate the vehicle being rented. The renter undertakes to treat the rented vehicle as a good steward and to use it exclusively for purposes that are in accordance with the law and these rental terms.

Upon collection of the vehicle, the renter must present a valid ID card and driving license. The vehicle may only be driven by the renter or a person approved in writing by the lessor.

The renter may not sublet the vehicle or transfer it to third parties. The vehicle is picked up and returned at the agreed location, at the agreed time.

2.    Payments and security deposit

To confirm the reservation and the selected date, the tenant must pay 50% of the rental value as an advance. The full rental value must be paid at least 14 days before the start of the rental.

Until the vehicle is picked up or at the latest upon pick-up, the renter is obliged to pay a deposit of €1,000 (in cash or by transfer to the bank account SI56 0400 1004 9659 333 of the company Autostar d.o.o.), which serves as insurance in the event of damage, loss of equipment or breach of contract. The deposit can also be paid by online payment (card or bank transfer) via:

The deposit is refundable and does not constitute payment for the service. In the event of a hold, the retained portion may be charged as compensation for damage or payment for the service, in accordance with the contract.
The rental price includes the use of the vehicle and basic equipment. The price does not include the costs of fuel, parking, campsites, tourist taxes, cleaning after the rental, any fines, and other possible costs related to the use of the vehicle.

3.    Vehicle pick-up and return

The vehicle can be picked up on the first day of rental between 2:00 PM and 5:00 PM (unless otherwise agreed). The return must be made on the last day of rental between 8:00 AM and 10:00 AM (unless otherwise agreed). Any delay in return will be charged according to the applicable price list.

The vehicle must be returned in the same condition as when it was picked up (mainly):

• Full fuel tank and AdBlue tank – In the event that the fuel and AdBlue tanks are not full, the renter will be charged the cost of the missing fuel/AdBlue and 20 EUR for accompanying costs.
• Empty and clean toilet bowl and toilet seat
• Empty waste water container
• Clean and free of debris – thoroughly cleaned inside and out
• The vehicle and all equipment must be present and undamaged – If damage is found, including in the event of a break-in to the vehicle, or if the obligations specified in the contract are not fulfilled, these will be charged according to the price list of qualified contractors for such repairs. The charge will be made from the security deposit or in cash.
  

A handover report is completed upon pick-up and return. The renter is responsible for any damage that was not recorded upon pick-up. Upon return, the parties will inspect the vehicle and determine whether the vehicle’s condition matches the handover report. In the event of non-compliance upon return, the costs will be deducted from the security deposit.

4.    Insurance and liability

The vehicle is insured with compulsory insurance and comprehensive insurance. In the event of damage, the renter will cover the cost of eliminating or repairing any damage, loss of creditworthiness, business losses due to the inability to rent the vehicle to other renters, and a deductible of 1% of the vehicle’s value, or at least €1,000, from the paid security deposit.

In the event of an accident or malfunction, the tenant must immediately notify the landlord. In the event of an accident, it is mandatory to report it to the police or a competent authority.

The tenant is fully responsible for:

• The tenant is unlimitedly liable for penalties resulting from non-compliance with regulations, laws, rules. The tenant is criminally and materially liable for them even after the termination of the lease, regardless of when the notification of the offense(s) and penalty(s) for it arrives.
• Damage, loss or theft of equipment, cleaning due to improper use
• Damage caused by driving under the influence of alcohol or illegal substances
  

In the event of a vehicle or equipment failure due to wear and tear or a technical fault, the lessee shall immediately notify the lessor. Any interventions in the vehicle without the lessor’s approval are prohibited, and therefore any costs of unapproved repairs shall not be recognized. Repairs shall only be carried out after prior agreement with the lessor. If the failure was not caused by the lessee and the lessee has repaired it in an appropriate manner in agreement with the lessor, the costs incurred shall be reimbursed to the lessee only and exclusively when the repair or repair invoices are addressed to the company Autostar d.o.o., DŠ SI55267246, Brnčičeva ulica 13, 1231 Ljubljana, Slovenia.

5.    Vehicle use

• Transport of substances, things or persons outside legal limits
• Competitions, races or commercial purposes without written consent, participation in motorsports events or as a test vehicle.
• Subletting or teaching driving without a permit
  

The Lessee declares that he is aware of the amendments to the Act on Hospitality Activities in Croatia, which has been in force since 01.05.2009, and stipulates that camping or parking a motorhome outside of official campsites is a misdemeanor punishable by a fine. In the event of unauthorized camping on private land (not state, municipal or city land), the inspector may seal the motorhome for a period of 60 days, whereby unsealing the motorhome is a criminal offense. The Lessee undertakes to comply with the above regulations when using the motorhome in Croatia. In the event of a violation, the Lessee shall bear full responsibility for: All damage that may occur to the motorhome during the period of sealing due to vandalism, burglary, theft, water intrusion, rodents or other causes. The Lessee confirms that he is aware of these terms and conditions and accepts them in full. Reimbursement of the Lessor’s entire loss of income due to the unavailability of the vehicle during the time of sealing. The cost of transporting the vehicle back to the lessor after the sealing period has expired.

In case of violations, the lessor has the right to immediately terminate the lease without refunding the purchase price.

6.    Cancellation of reservation

The reservation is confirmed with an advance payment of 50% of the rental value. In case of cancellation:

• More than 14 days before rental: refund of 70% of the advance payment
• Less than 14 days before rental: advance payment is non-refundable
  

If the vehicle is damaged or broken down during a previous rental to such an extent that the current rental cannot be completed, the lessor is not obligated to replace the reserved vehicle with a replacement vehicle. Such a case is resolved individually and in accordance with the lessor’s options (refund of the advance payment or rental at another time, etc.).

The lessor does not provide a replacement vehicle in the event of a breakdown and does not cover any costs incurred by the lessee as a result.

7.    Tracking device

8.    Handover report

The record serves as an official document for determining the condition of the vehicle before and after rental and is the basis for any potential liability for damages.

9.    General provisions

By submitting a reservation, the tenant confirms that he/she has read, understood and accepts the terms of use and rental. In the event of a dispute, the competent court in Ljubljana is the court of law.